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How do make a Jira Admin a Admin in Jira Service Desk?

The user doesnt see the "queues tab" and as the project admin, I assumed that they would be able to.

Accepted answers

Kian Stack Mumo Systems

Brandon,

You need to make sure that they are licensed for Jira Service Management and that they are in the project role of Service Desk Team.

Thanks,

Kian

All comments

Kian Stack Mumo Systems

Brandon,

You need to make sure that they are licensed for Jira Service Management and that they are in the project role of Service Desk Team.

Thanks,

Kian

Thanks you!!! The user wasn't licensed as you mentioned. Thanks again!

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