import issues from CSV

Question

Hello everyone,

I am using Jira Software as a Site Admin (I think) and I want to import issues from a CVS file.

However, I can't find the corresponding menu which seems to have disappeared 😱 (see screenshot).

Did anyone faced the same problem ? I recently try to instal 2 add-ons (which installation failed) :

* Deep Clone for Jira
* Clone Plus for Jira

Any help would be much appreciated,

Guilhem

Marlene Kegel - codefortynine · Answer

Hi @Guilhem Dupuy ,

I am the  product manager of Deep Clone for Jira.

Have you been able to install our app? If not, don't hesitate to get in touch with our support.

Mario Alfaro · Answer

Hi @Guilhem Dupuy , you can try to open Settings / System options, if you have access, it means you are admin, on the contrary you may aks for the admin role.

The import CSV option has to be there, in the place you marked.

Regards,

Mario

Bill Sheboy · Answer

Hi @Guilhem Dupuy

Please try to select the create button, and then look for the import issues option.

Best regards,

Bill