nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Menu options in JIRA v.8.x that disappear

Maria Luisa Izquierdo Muñoz

Hi,

In version 8.x, when an option is selected from the top menu, the menu bar disappears and not all the options of the menu option are visible. This happens since we have migrated to version 8.x of Jira in any browser. For example, I use Google Chrome Version 86.0.4240.193 (Official Build) (64 bits).

Best regards,

Accepted answers

All comments

Dirk Ronsmans

@Maria Luisa Izquierdo Muñoz ,

Do you maybe have a screenshot of the behaviour? Might make it easier to visualize what exactly is going on

Planificacion Transición DGT

Hi @Dirk Ronsmans

Please find attach the screenshot related the problem we found for the Jira 8.23 release.

A brief explanation is included in the attached document.

Kind regards

Dirk Ronsmans

Hmm,

I don't see any document attached so if you could copy/write out the expanation that would be great!

You mention it happens since you upgrade. What are your server.xml connectors set to right now? (HTTP? HTTPS? Proxy?) and just a single one or multiple enabled?

Also, could you maybe open the Developer console in Chrome (F12) and see what shows in the console? Their might be some error's thrown that could help us troubleshoot.

Planificacion Transición DGT

Sometimes, menu options are located behind table results (image above)

We can see following error and warnings in chrome development tool.

Error!!

Failed to load resource: the server responded with a status of 404 ()

http://xxx.xxxxxxx.xx:8080/secure/projectavatar?pid=10603&avatarId=10803

http://xxx.xxxxxxx.xx:8080/secure/projectavatar?pid=10603&avatarId=10901

http://xxx.xxxxxxx.xx:8080/secure/projectavatar?pid=10603&avatarId=11202

Warning!!!

DEPRECATED undefined - AJS.params has been deprecated since 9.0.0 and will be removed in 10.0.0.
at Configuration.value (http://xxx.xxxxx.xxx:8080/s/d41d8cd98f00b204e9800998ecf8427e-CDN/ixtwz2/812004/6411e0087192541a09d88223fb51a6a0/7.5.0/_/download/batch/com.deiser.jira.profields:profields_webresource_project_navigator/com.deiser.jira.profields:profields_webresource_project_navigator.js:5:784072)

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