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Automation for Jira - sending emails

Daniel Davkovski_6gge5n

Hi Atlassian community,

I need some help in setting some Automation rules for sending emails.

When sending an email, we want to include the information stored in specific custom fields.

Mostly using values from :

custom field name - Resolution (long text form field) customField ID - 10155

custom field name - Category (single choice select) customFieldID - 10385

I attempted to extract the information using those smart values, but it didn't work (email doesn't contain them):

{{issue.fields.resolution}} followed with {{issue.fields.category}}

My question: What are the correct values I need to use to include this info in my emails?

Thanks!

Accepted answers

John Funk

Hi Daniel,

Trying using this:

All comments

John Funk

Hi Daniel,

Trying using this:

Daniel Davkovski_6gge5n

Works like a charm

Thanks John!

John Funk

Great! Glad I could help.

Sysad

Hi @John Funk

How do we insert linked issue keys in the email body while using jira automation plugin to send email?