Raised the ticket to jira service desk for support to answer your queries
@Suvidha Patil , Welcome to community!
Sorry, i did not understand your question properly.
If this helps, you can raise support ticket with atlassian in https://support.atlassian.com/
BTW, if you are on the free cloud plan, you can get support from our community only.
See https://www.atlassian.com/software/free
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