nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Moving issues from Classic Project to NextGen project

Jim Stewart_9b1rk3

We have a Classic IT help desk project in which we've lumped together 4 areas - security. applications, business systems and general. We decided to break those out into their own projects and I figured I would move the issues over. I am a site admin.

Someone created the new projects as Next Gen and I wanted to move the issues over to their respective projects. However, when I go to move the issues, those projects do not come up in the pick list. I can see the projects in the All Projects list and in fact I made myself lead but I cannot see them. I created a test Classic project and that works fine.

So is it safe to assume you cannot move Classic issues over to Next Gen projects or is there another way to do it?

Accepted answers

Alexis Robert

Hi @Jim Stewart ,

it should be possible to move those issues, as per this documentation : https://confluence.atlassian.com/jirasoftwarecloud/migrate-from-a-next-gen-project-to-a-classic-project-957974933.html

Make sure that the issue types exist in the next gen project.

Otherwise, if somehow you can't choose your project in the bulk move, I'd suggest doing a CSV export and import back into the new project. This page can help with the process : https://confluence.atlassian.com/jirakb/how-to-export-issue-and-comment-in-csv-with-proper-format-to-import-in-jira-741934059.html

Let me know if. this helps,

--Alexis

All comments

Alexis Robert

Hi @Jim Stewart ,

it should be possible to move those issues, as per this documentation : https://confluence.atlassian.com/jirasoftwarecloud/migrate-from-a-next-gen-project-to-a-classic-project-957974933.html

Make sure that the issue types exist in the next gen project.

Let me know if. this helps,

--Alexis

Jim Stewart_9b1rk3

Hmm. Yes, ok I did see that. But the projects are not showing up and so I do not want to have to spend hours either trying to see them or exporting and importing which is already enough of a nightmare. I may just re-create those as classic ones.

Jim Stewart_9b1rk3

Followup - those new NextGen projects are empty and I cannot see them. But I created a new one and it shows up. I am going to assume there was something wrong with those and recreate them all. Thanks.

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

cloud

jira-service-management