CSV Import fails for userid with special character

Lokesh_2sqoy1

CSV Import fails for userid with special character (single quote or tick - ', like - Patrick_O'Grady)

This user is existing & active in Jira

Tried by

• File encoding as - UTF-8 or ISO-8859-1
• By enclosing double quotes (like - "Patrick_O'Grady" or "Patrick_O"'"Grady")

Not sure if anything is missed

Any clues, much appreciated.

 

Kian Stack Mumo Systems

Lokesh,

I've been playing around with this for the last 30 minutes or so, trying every combination I can think of. Based on what I've observed, importing them with the "'" character isn't going to work.. Even when I selected the map option value and manually tried to tie it to my previously created user, it still created a new user for me with username "Patrick_OGrag". Why that is, I'm not sure. You could raise a bug with Atlassian to get some help.

 

Thanks,

Kian