How Do i create an automatic task in Jira Software when the issue is completed in JSD

At admin_wam4z1

I Need to move the issue when completed in JSD to Jira software as open issue .

What are all the different methods we can use .

I know a few methods like 

Using script runner and using add-on .

but don't know the code can you please share the code if any one has worked on these kind of issue  . 

 

Walter Buggenhout

Hi @At admin,

Given you are apparently on a Cloud Standard plan, have a look at the built in Automation first. It has a no-code interface that is perfectly capable of fixing this type of challenges.

Take a dive into this getting started guide  

Basically you are looking for a rule with the following basics:

• trigger: Issue transitioned (in your service desk project to a completed status)
• condition: ? (probably not all issues will end up in development)
• action: create issue

Take some time to dive in! Hope this helps.