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Hi All, how do I create a service queue filter query that must contain only two values in Labels?

Niël du Toit

Here is my Query:

issuetype in ("Service Request with Approvals", Task) AND resolution = Unresolved AND component = "Application Management: ATnL Training Manual" AND labels must only contain the values “Dev” and “Data”

So how do I use the "=" Operator to only contain "Dev" AND "Data"?

Much appreciated if you could help.

Accepted answers

Gökçe Gürsel {Appfire}

Hi @Niël du Toit ,

I believe the query you're looking for is labels=Dev AND labels=Data

https://community.atlassian.com/t5/Jira-questions/Searching-for-multiple-labels/qaq-p/439015

Cheers,

Gökçe

Jack Brickey

You can check if an issue has specific labels but you can't (OOTB) check if it ONLY contains specific labels. In your case I think this might work. Please LMK.

issuetype in ("Service Request with Approvals", Task) AND resolution = Unresolved AND component = "Application Management: ATnL Training Manual" AND labels = Dev AND labels = Data

All comments

Gökçe Gürsel {Appfire}

Hi @Niël du Toit ,

I believe the query you're looking for is labels=Dev AND labels=Data

https://community.atlassian.com/t5/Jira-questions/Searching-for-multiple-labels/qaq-p/439015

Cheers,

Gökçe

Jack Brickey

You can check if an issue has specific labels but you can't (OOTB) check if it ONLY contains specific labels. In your case I think this might work. Please LMK.

issuetype in ("Service Request with Approvals", Task) AND resolution = Unresolved AND component = "Application Management: ATnL Training Manual" AND labels = Dev AND labels = Data

Niël du Toit

Thanks much! Worked a charm.

Niël du Toit

Thanks much! Worked.

Bheem Krishna

Hi, if I search with labels like labels=2022 and label !=noQA , it is returning tickets only which has labels but I want to list out tickets which do not have labels as well other 2 conditions given above.. how do I achieve this ?

sample query project=test and updated=> 2023-01-01 and Labels !=2022 and Labels !=noQA

Expectation: I need list of all tickets updated greater than 2023-01-01 with noQA/2022 labels + tickets which does not have any label

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