Clone tickets on a monthly basis automation

Cristian V_sw8ei2

For a Classic software project type, I'm interested in having either some Jira Automation or even a piece of code that I can run on a monthly basis that will duplicate a set of existing tickets.

Ideally, I'll be able to add a text in the new cloned tickets, but just being able to clone them would be more than helpful.

Can anyone please point me in the right direction on how to achieve this?

Flavien Gache

Hi Cristian.

To achieve this you could use Automation. Go to your project settings and click on the third tab on the left (Automation).

Then, select a trigger to... well trigger your rule. It can be the moment when you create the ticket, the moment the ticket is transitioned etc... Or even a scheduled trigger (ex : every month, do this rule).

After selecting your trigger you can select either a condition ("if my ticket is in status x for example") or directly the clone action (select the action block and the clone ticket option).

I suggest you try the automation rule to get familiar with it before conceiving your final rule. If you have more specific demands I'll be happy to help.

Let me know