Field opens dependent on another field selection

Question

Hi,

We have a customer field that is on a lot of projects but not all. The ask is for the following.

If the customer field is on a project and a client is selected, we want another field to pop up with more mandatory options to choose from.

In N/A is selected from the customer field, no other fields are required.

How would I go about setting this up? And thank you in advance for any help!

Kate Caldecott_h6gk2b · Answer

Hi @Martin Bayer _MoroSystems_ s_r_o__

You could consider using a marketplace app.  For example, ProForma (or ProForma Lite) allows you to show or hide fields using conditional logic, which should meet your needs.

The GIF below shows how conditional logic can work on a form (I made it for a slightly different question, but it seems relevant enough here).

I think it might work for you but note ProForma form templates are at a project level.

Regards,

Kate

Dave Hattig · Answer

Unfortunately, I don't think cascading will not work for my use.

Unless with Cascading I can set two options like this.

Field name 'Customer'

Default option = N/A

No choices available to select

Second option = Client

Choices available to select and it's mandatory to choose one.

Yea after typing this, I know that won't work. I think I will need to look at scripting it like Yevgen suggests. Not sure where to start with that though. Thank you for your thoughts.

Martin Bayer _MoroSystems_ s_r_o__ · Answer

hi @Dave Hattig  would not be native Cascading select sufficient? I didn't find documentation for this type of field but it is described here: https://blog.servicerocket.com/adoption/blog/2014/04/jira-tips-cascading-select-fields

And it is mentioned here: https://confluence.atlassian.com/adminjiraserver/configuring-a-custom-field-938847235.html (find on page "cascading")