How to fetch IP address of client when he creates an Issue in JSD

Question

I want to fetch IP address of customers creating issues in Jira Service Desk. I am new to plugin development. Kindly suggest me some books or tutorials for achieving this target.

José Henrique Lincoln da Fonseca Felizardo · Answer

@Piet Pieters Some information about this function in Jira Service Management Cloud?

Tessa Tuteleers · Answer

Hi @Shubhangi Misra ,

there is a nice app that can do this for you already available.

You can find more info about this functionality with Extension here.

- Tessa