nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Reopen ticket

Larissa Elen do Nascimento

I would like to have the status option for the customer to be able to reopen the request after it is resolved.

Accepted answers

Pavel Adamovich

Hi @Larissa Elen do Nascimento

You should modify a request workflow: just mark this option on a "Reopen" transition

Screenshot 2020-10-28 at 22.56.52.png

All comments

Pavel Adamovich

Hi @Larissa Elen do Nascimento

You should modify a request workflow: just mark this option on a "Reopen" transition

Screenshot 2020-10-28 at 22.56.52.png

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

cloud

jira-service-desk

jira-service-desk-cloud