Hi! I am looking for a way to see requests according to different customers. eg:
Customer 1:
- request a
- request b
Customer 2:
- request c
- request d
Now it is all bunched together in the same list. Appreciate any help!
Hi Joanne,
Is a customer for you a reporter/user or all users from a specific company.
In general, you can simply create some more queues, one for each customer. But you'll need to add a new queue whenever you get a new customer.
According to what the customer is for you, you will have to configure the queues different.
Thank you for the quick and helpful response Bastian!
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