When i choose widget setup exclude issues which is done, tasks are showing anyway. HOw to solve this?
Hi @Irina Izofatenko ,
I am guessing that the resolution field is not consistently set when you move issues to a closed status. For Jira, "resolved" issues are not based on the status of the issue, but on the resolution field being set.
Can you show how to set the resolution field?
Setting the resolution field is done through your workflow. There are 2 options:
This article has video instructions on both scenarios.
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