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Help! Need to swap the field requested participants with reporter

Jack Garbutt_5kb458

Hey - been trying this for a few hours but would HUGELY appreciate any help on this!

I'm receiving tickets from a system, and it's adding the users affected as a participant, and the reporter being the system. I would like use automation in jira to make the participant the requester once the ticket is created. is this possible?

Accepted answers

Kian Stack Mumo Systems

Try something like this:

Screen Shot 2020-10-27 at 4.43.01 PM.png

All comments

Kian Stack Mumo Systems

Try something like this:

Screen Shot 2020-10-27 at 4.43.01 PM.png

Jack Garbutt_5kb458

@Kian Stack Mumo Systems thank you so much for this! Wish I could understand the smart values better! Really appreciate this !!!

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