Create Jira Issue using Reporter email Address

gopi krishna_ajaks9

Hello,

 

I wanted to create an issue in Jira using REST API. I would like to see "reporter" field populated in Jira when I create that issue.

My question here is, would it be possible to create Jira issue using "reporter" email address ?

Below example is NOT working for me.

example :

 "reporter": {          "emailAddress": "Firsname.Lastname@gmail.com"        }

However it's allowing me to create an issue using reporter username like below.

example :

 "reporter": {          "name": "7847874414"        }

The reason why I want to create an issue using reporter email address is, I have only reporter email address available via email support question. I don't want to make one more call to find user name from user email address.

 

Thanks,

Stay Safe!.

 

Yevgen Lasman_v96izq

The create issue REST API requires username and you cannot bypass this requirement.

However, you can add another step in your sequence to find a username by the email address and then use it as the reporter.