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Cannot create software projects after clean install of Jira Software Server

Shaun Penton

I have a clean install of Jira 8.13 against MySQL 5.7. I created a sample business project (To Do list) as part of the install. I now want to set up a Software Project, but Software projects aren't coming up as an option on the 'Create Project' screen.

Accepted answers

Stephen Garber

Check and make sure you installed Jira Software and not Jira Core. Jira Core only allows you to create business projects, not software projects.

https://confluence.atlassian.com/confeval/jira-software-evaluator-resources/jira-software-vs-jira-core-license

You can check on your license page: <Jira URL>/plugins/servlet/applications/versions-licenses

All comments

Stephen Garber

Check and make sure you installed Jira Software and not Jira Core. Jira Core only allows you to create business projects, not software projects.

https://confluence.atlassian.com/confeval/jira-software-evaluator-resources/jira-software-vs-jira-core-license

You can check on your license page: <Jira URL>/plugins/servlet/applications/versions-licenses

Shaun Penton

Hi Stephen, and thanks for your reply.

Yes, Jira Software installed as well as Jira Core:

Stephen Garber

Try making sure the Mysql user has references access to the database:

GRANT SELECT,INSERT,UPDATE,DELETE,CREATE,DROP,ALTER,INDEX,REFERENCES on jiradb.* TO jirauser;

Shaun Penton

Hi Stephen

Yes, that has resolved the issue - many thanks. I'd picked up install instructions from a slightly older version of MySQL.

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