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Removing a status from an active workflow. Step by step instructions required.

Dave Gunn_6iv2bp

Hi all. Having added a status recently, our senior staff have changed their mind and want it removed.

Can someone provide step by step instructions? I've seen an answer to the question but it seems to be an overview.

Thanks

Accepted answers

Marco Brundel

Hi @Dave Gunn ,

I recommend the following steps:

Check if there are any issues in the status to be deleted.
If so, ask the business to move these issues to a different status.
Check if the workflow is used in other projects and if they want to keep using the status. I assume this is not the case.
Make a copy of the workflow and delete the corresponding status in the copy.
In the relevant workflow scheme, replace the workflow with the copy.

Regards, Marco

All comments

Marco Brundel

Hi @Dave Gunn ,

I recommend the following steps:

Check if there are any issues in the status to be deleted.
If so, ask the business to move these issues to a different status.
Check if the workflow is used in other projects and if they want to keep using the status. I assume this is not the case.
Make a copy of the workflow and delete the corresponding status in the copy.
In the relevant workflow scheme, replace the workflow with the copy.

Regards, Marco

Jack Brickey

You don’t have to move them prior to making the workflow changes but you certainly can and it might provide more piece of mind or unless the issues in the to-be-removed status are to move to different statuses. When you go to associate the new (old) workflow that removes the status, if any issues are in the ‘removed status’ you will be prompted to move them to a remaining status. Also, if you saved a copy of your original status you can simply associate the original filter directly.

Dave Gunn_6iv2bp

Sorry but I'm still struggling with this. I work on a busy servicedesk and exact step by step instructions would help.

'Replace the workflow with the copy'. How exactly?

'Make a copy'. How exactly?

Jack Brickey

click on the cog in upper right
click on issues
click on workflows
find workflow in the list
Click on the ellipses on the far right
choose copy
Scroll all the way to the bottom
open the Inactive workflows
find your “copy”
Edit
rename
change the workflow
go back to your project
Project settings
workflows
Click Add workflow
Add existing
find and select workflow
associate to the desired issuetypes
follow prompts to complete the process
test, test, test

documentation - what-are-jira-workflows

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