API not working with free account

Question

I am working on creating an integration for my company to have a hub to see bugs for non developers to track the progress. I am trying to use a free account to test and write out the API but I am receiving error messages about not having the correct permissions for calls, and I am not able to see any of the projects. Does anyone know if you can use the API to do this with the free account or will I need to work with the purchased accounts we have?

Keith Waldorf · Answer

Dario, we found the issue was that Postman was not inheriting the Bearer token into our API calls. We found this when you prompted us to look at the Curl code. The strange thing was the gets were working in issues even with this issue.

So, please consider this issue as resolved. We are now able to write to the Issue->Comments.

Thanks,

Keith

Dario B · Answer

Hi @Jacob Vig,

Welcome to the Atlassian Community!

The most of the Jira Core, Software and Service Desk REST API endpoints can be called on free accounts without any problem. The only impacted ones are the one related to permissions since those are not available for free plans:

* Limitations in Jira Cloud Free plans

If you need to call one of those endpoints (related to permissions), or if you want to make sure all the endpoints are available with no limitations, then you might want to get a free dev instance as explained in:

* https://developer.atlassian.com/cloud/jira/platform/getting-started/#set-up-your-development-environment

Otherwise, if  you feel like something is not working properly, please provide more details on the endpoint(s) you are trying to call and the authentication method used.

Cheers,
Dario