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How I can change field value from queue list like Assignee or Status

Javier de Sagarra

Hi, I want to know how I can change fields (type: Select List (single choice)) directly doing click in it and select one of the values of my list.

Sometimes i have to change in 5 or 10 tickets one field and i have to enter in each ticket to change the field, or use bulk change option in filters that for only 5 or 10 tickets have to much steps.

Sorry for my English

Can someone help me?

Thanks a lot

Accepted answers

All comments

Support - Leoj Studio

That’s pretty much easy

Go to servicedesk
select the desired tickets
you will get choices about what you want to do with those tickets

Support - Leoj Studio

Click on assign to assign it to somebody

Support - Leoj Studio

Support - Leoj Studio

Select transition to change the status

Javier de Sagarra

This Fields

Support - Leoj Studio

Actually, you have to change your screen or make a workflow in the project settings

Workflows or also known as automation

Support - Leoj Studio

For the default fields, Jira creates a default workflow for them.

but for the custom fields, you can either copy a workflow or create your own

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