Can we set-up clock based automations

mike.pearson

Is it possible to set-up automations based on dates & times, and ideally a plugin?  

Our company utilizes several Atlassian products including Service Desk and OpsGenie.  The use case I'm trying to create a process for is this.  If a ticket is created on a weekend (Friday night through Monday morning) notify via OpsGenie.

I can't seem to figure out a way to create an automation that allows conditions based on date/time....

Any thoughts would be super helpful.

Sedera Randria

Hi @mike.pearson ,

Have you already tried Project automation (in Jira Service Desk)? 

 

 

Using Cron expressions and defining an action, I'm pretty sure you can get good results :-)

What do you think?