About Email address change

Deepan Kumar Raghavan Vasu

Hello all,

So Recently my organization changed their email id

(just an ex.  deepanr@company.com to  deepanr@solutions.com) i know that it wont affect the users to login but will it make any changes to the notifications? i know the old emails will still be present and the old email will receive emails for a certain amount of time.

Should i consider changing email address for all the users?

if so i have to change all the email id's of users which is gonna take a really long time, is there any easier way to do that?

Please suggest me the right way. Appreciate the help Thanks

Charlie Misonne

Yes, I think you should change the email address of all users.

How to do this really depends your user directory.

If you are using an LDAP connector directory the correct email addresses should be synced. I assume you are not using this type of directory other wise you wouldn't ask this question.

So if your users are in Jira's internal directory your only option seems to be a SQL query to alter the addresses in the database. Check out this answer on another post for SQL UPDATE examples: https://community.atlassian.com/t5/Jira-questions/How-to-Change-email-domain-in-jira/qaq-p/70408#M29443

There's no "bulk change" for users in Jira's user interface.