I would like everytime a POC is added in a issue ticket to be alerted they have been added to it. How would I do this in the Jira Service Desk Project?
Is there a way to use the automation feature to setup and alert?
POC?
Yes the POC field in the issue ticket
That is not a default field so I assume you have a custom field. If you are wanting to create a notification for when this field is modified you will need an addon, e.g. Scriptrunner and setup a Listener for that field and then act on the modification.
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