Project Email Notification

Question

i need to configure  specific Project email notification in Jira service desk. explain me the process.

Brant Schroeder · Accepted Answer

There are two types of notifications for Jira Service Desk.  Set up notifications for your customers and team

Customer Notifications - These notifications you can turn on and off and edit the content that is sent.

* Edit a customer notification in next-gen service desks
* Create and edit the content of your customer notifications

Agent Notifications - These notifications you can turn on and off.

* Disable service desk notifications for internal users
* Creating a notification scheme