nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Remembering original associate

Krzysztof Adamski

Hi,

We have In Progress and In Review columns in project. Developer is moving tickete from In Progress to In Review. I want to store current assignee as issue property and then when ticket is rejected In Review - when moving back, automatically assign it to original assignee.

I've created rule that stores current assignee "{{issue.assignee.accountId}}" in "developerAccountId" when moving to "In Review"

And another rule when moving back to assign issue to "Smart value" with value "{{issue.properties.developerAccountId}}"

But that throws an error

" (Specified user does not exist or you do not have required permissions)"

Can you help me?

Accepted answers

All comments

Tom Williams

Hey @Krzysztof Adamski

This should work for you.

if it is a custom field {{customfield_XXXXX.accountId}}

Reassign Rule.png

Krzysztof Adamski

Can you explain why it should work? I'm setting {{developerAccountId}} property and in logs when I print out {{issue.properties.developerAccountId}} it prints out correct value. Just assigning doesn't work.

Tom Williams

Sounds like a permission issue then.

Under Rule Details Who do you have as the Actor is it "Automation for Jira"? Try setting this to a user you know has the required permissions.

Krzysztof Adamski

I tried that already - but didn't help. Also - I have rules to assign to specific people (i.e. when moving to "QA" column) and that works.

Tom Williams

Typo on the Action Smart Value?

{{developer.AccountId}} including the "."

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

automation