unable to run the command sh startup.sh

Sreenithya CR

Hi 

Am getting the below message when running Sh startup.sh on terminal (macos) 

Server startup logs are located in /Users/sreenithya/Downloads/atlassian-jira-software-8.13.0-standalone/logs/catalina.out

Using CATALINA_BASE:   /Users/sreenithya/Downloads/atlassian-jira-software-8.13.0-standalone

Using CATALINA_HOME:   /Users/sreenithya/Downloads/atlassian-jira-software-8.13.0-standalone

Using CATALINA_TMPDIR: /Users/sreenithya/Downloads/atlassian-jira-software-8.13.0-standalone/temp

Using JRE_HOME:        /Library/Java/JavaVirtualMachines/jdk-14.0.2.jdk/Contents/Home

Using CLASSPATH:       /Users/sreenithya/Downloads/atlassian-jira-software-8.13.0-standalone/bin/bootstrap.jar:/Users/sreenithya/Downloads/atlassian-jira-software-8.13.0-standalone/bin/tomcat-juli.jar

Using CATALINA_PID:    /Users/sreenithya/Downloads/atlassian-jira-software-8.13.0-standalone/work/catalina.pid

****************************************************************************

*******      Wrong JVM version! Jira requires 1.8 or 11 to run.      *******

****************************************************************************

***

*** Output of java -version command is:

NOTE: Picked up JDK_JAVA_OPTIONS:  --add-opens=java.base/java.lang=ALL-UNNAMED --add-opens=java.base/java.io=ALL-UNNAMED --add-opens=java.rmi/sun.rmi.transport=ALL-UNNAMED

java version "14.0.2" 2020-07-14

Java(TM) SE Runtime Environment (build 14.0.2+12-46)

Java HotSpot(TM) 64-Bit Server VM (build 14.0.2+12-46, mixed mode, sharing)

*** (End of output) ***

***

*** If you want Jira to start using this JVM

*** set environment variable 'ignore_jvm_version' to 'true'

***

Martin Bayer _MoroSystems_ s_r_o__

hi @Sreenithya CR welcome

You always must use Java in version described in supported platforms document. FOr your Jira 8.13.0 it is: https://confluence.atlassian.com/adminjiraserver/supported-platforms-938846830.html