Duplicate value in customer field.

Question

Hi,

In a customer drop down field which has a lot of customers, I have recently added another.

We will call it ABC.

Now when you do an advanced search for the customer name, it shows two.

customer = "ABC"

results-  ABC

ABC

Does anyone know why there are two? And what the 	 is. I have searched everywhere for a duplicate and there are none.

Thanks for any help you can provide.

Dave Hattig · Answer

Thank you for looking into this. I actually found out what I did about an hour ago. Sorry for not posting sooner.

I ended up hitting the tab leaving a space at the end of the customer name. When I removed the space, it resolved my issue. No more

Again thank you!

Alan Stephenson_x1hyfv · Answer

Thats weird. So when you look at your drop down configuration you only have one ABC defined? Without seeing more of the issue it is hard to figure out.

I created a test custom field and added ABC and ABC	 and it shows in my drop down.

Only option I can think of is the field is not a true select drop down. I have seen label field type behave this way. If you have as screen shot of the custom field and we can see what type it is I can try and reproduce it on my test site.

-alan

Alan Stephenson · Answer

Let me run a few tests and reach back to you.