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After upgrading to Jira Software we lost information from Tempo

Paweł Peryga

After upgrading to Jira Software we lost information from Tempo - teams, plans, accounts etc. Database tables are empty after import xml.

Accepted answers

Chander Inguva

Hey Pawel,

Do you have a backup of Old JIRA database ? What was your Upgrade path and what version of Tempo timesheets you had before Upgrade ?

All comments

Chander Inguva

Hey Pawel,

Do you have a backup of Old JIRA database ? What was your Upgrade path and what version of Tempo timesheets you had before Upgrade ?

Paweł Peryga

Yes. It was preprod upgrade.

Tempo Support

Hi Pawel

You will need to contact Atlassian regarding this issue.

Best regards,

Heiða

Tempo

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