no profile icon on ipad pro/safari

Question

When I login to Bitbucket with Safari on an ipad pro, I don’t see the profile icon left under in the screen, so I cannot connect to my workspace. I have to enter the workspace name in the url and then, I can see the icon again, when I wipe the page upwards.

Any suggestions?

ctammes · Answer

Thank you, I can type in the url, that also works.

Theodora Boudale · Answer

Hello,

I'm afraid this is a bug with Bitbucket Cloud on Safari browser in iPad. We have a bug report for this in our issue tracker:

* https://jira.atlassian.com/browse/BCLOUD-20134

Please feel free to add yourself as a watcher in that bug report if you'd like to get notified on updates. Please note that we don't provide ETAs and bug fixing is done as per our policy here: https://confluence.atlassian.com/support/atlassian-cloud-bug-fix-policy-206865884.html

In the meantime, my suggestion would be to use a different supported browser when you use an iPad.

Please feel free to let me know if you have any questions.

Kind regards,
Theodora