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Azure SQL Database 2014 not supported JIRA Software Server

prasenna.kannan

Team,

We have installed JIRA Software Server 8.12.2 and in the instance health, I'm getting an alert that, the database server version is not supported - SQL Server 2014.

We have created database from Azure SQL. Do we have any timeline from JIRA for the database upgrade?

Thanks,

Prasenna

Accepted answers

Nic Brough -Adaptavist-

Atlassian haven't supported SQL Server 2014 for their products for quite a while.

It does, as far as I can tell, work ok for Jira 8.x, but it is unsupported, and you should upgrade it to a supported version as soon as you can. 2016 and 2017 are supported as the databases for Jira 8.12, so I would recommend upgrading to 2017 for a bit more future-proofing.

All comments

Nic Brough -Adaptavist-

Atlassian haven't supported SQL Server 2014 for their products for quite a while.

prasenna.kannan

Thanks!

While installing the JIRA Software Server, I did look into the specification here - https://confluence.atlassian.com/adminjiraserver/supported-platforms-938846830.html

For Azure SQL, there were no details provided and now I'm getting an instance error as unsupported, for PaaS we don't have a control, why the JIRA is prompting for instance health failure?

Nic Brough -Adaptavist-

Ok, so this is going to sound bad or grumpy, but I am trying to avoid a rambling essays:

You have found and read exactly the right documentation that you should. And you've not just followed it by rote, you have understood it too.

So why have you installed an old and unsupported database at the back end? Azure can provide supportable databases, is there a good reason to use a "legacy" one?

prasenna.kannan

We have installed Azure SQL PaaS flavour mate and not an IaaS one.

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