Hi,
Is there anyway to change the information in the mail sent when a ticket is assigned to a agent? . Right now the agent get the headline and just that the they got an ticket assinged to them. What i would like to add is the text the reporter wrote so they see if it's an urgent issue.
Thanks for any help
Peter
@Peter Antfolk please check the below link for content emails
https://confluence.atlassian.com/adminjiraserver/customizing-email-content-938847640.html
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