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How can I add content in description field for a specific type of ticket

Manisha Minde_e6phbo

So, if I am creating a bug in JIRA it should directly populate my bug template which has say "Browser details:
URL:
Screenshots: ..... and other things as normal text"

Can I make this happen just when I say "Create" and select ticket type="bug"?

Accepted answers

Jack Brickey

You could do that via Automation...

trigger - issue created

condition - Issuetype = bug

action - add your text to the Description field or other field as desired

All comments

Jack Brickey

You could do that via Automation...

trigger - issue created

condition - Issuetype = bug

action - add your text to the Description field or other field as desired

Manisha Minde_e6phbo

this is possible for xray bugs? I am not automation expert so asked

Manisha Minde_e6phbo

Jack so for everytime any of my QA member clicks on "Create" and selects bug it shows them the template I added in description field?

Jack Brickey

Sorry, I did not understand your original post. You can’t create a template within the description field. That is a must-line text field. You can create fields in your Bug template such that it directs the creator as desired of course.

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