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Changing working time

Helmuth Santos

I am using JIRA ondemand.

If due time is 5pm and beyond, it is considered due on the next day. For example, if an issue is due at 5pm today, it will appear on the calendar as due tomorrow.

What setting should I change so that all issues due today (up to 12midnight) will be considered as due today?

I tried changing the tracking time from 8 to 24 but it doesn't have an effect.

Accepted answers

Diego Zarpelon

Hello Helmuth

For that you can configure the workday hours as described here, basically the process is to change the "hours per day" tp something like 24 or any number of hours you want

Hope this helps and let me know if there's something else I can help you.
Best regards.
Diego Zarpelon
Atlassian JIRA Support Engineer

All comments

Diego Zarpelon

Hello Helmuth

For that you can configure the workday hours as described here, basically the process is to change the "hours per day" tp something like 24 or any number of hours you want

Hope this helps and let me know if there's something else I can help you.
Best regards.
Diego Zarpelon
Atlassian JIRA Support Engineer

Helmuth Santos

Hi Diego,

I've changed the workday just like you advised and it helped.

Our server timezone was also wrong and had an effect on the issue I raised. This has been corrected also.

Thanks for the help,

Helmuth

Diego Zarpelon

Hey Helmuth

Great to hear that I could've managed to help you!

Let me know if I can be of any other help.

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