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Can I add a custom icon to /images/icons/priorities

Ken Jacobs

I have tried attaching an icon to an issue and right clicking to get URL but it does not work for me. I HAD an icon hosted on my website and it worked fine for years. Now JIRA cannot find it altho it is still on my website.

Can I add an icon directly to /images/icons/priorities?

Thanks.

Accepted answers

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Niranjan

Hi @Ken Jacobs ,

Here is KB link to customize priority icon

https://confluence.atlassian.com/jirakb/how-to-upload-custom-priority-icons-in-jira-788961156.html

If you are facing issues, I would say,

create a test issue

Attach the icon as attachment to the issue

Right click on the attachment on the issue and copy link address

Use that as a priority icon URL when creating new priority/editing existing priority

Jack Brickey

You can use your own icons for priorities. As the site admin go to Admin > Issues > Priorities. Click on the edit and in the next screen you will need to provide an icon URL where the icon is stored (provided by you).

Ken Jacobs

I have tried that. Here is a screenshot of the URL:

fix normal.jpg And that is the link that shows my icon correctly.

It just started messing up today. Fine yesterday

Jack Brickey

I can’t say what has gone wrong TBH. If it was working and suddenly stopped then either the icon is not reachable or possibly some bug. I use my own icons and haven’t seen any issues. Of course as this is Cloud we are likely on different versions.

maybe try a new storage location altogether.

Ken Jacobs

Thanks for the help from both of you!

Ken Jacobs

I added the image to another website and still no luck. Looks like I will have to use one of the five icons they have.

Niranjan

Hi @Ken Jacobs ,

Did you try to

create a test issue in your Atlassian instance

Attach the icon as attachment to the issue

Right click on the attachment on the issue and copy link address of the attachment

Use that as a priority icon URL when creating new priority/editing existing priority

Ken Jacobs

Yes several times. But now I cannot even copy the link address as an option. Before when I could the URL started with "blog:"

Niranjan

But when you hover the mouse on the attachment, you will the url at the bottom of the page. Give it a try. With server, it would be like /secure/attachment/attachmentnumber/attachmentname .

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