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Automation for Jira Update date fields based on other issue fields

Thales Dos Santos

Hello, I am wondering if someone can help me here.

I am trying to configure the following rule:
automation issue.png
in the edit issue step, the following configuration is set:

{
    "fields": {
        "customfield_14609": "{{issue.customfield_10700.jiraDateTime}}",
        "customfield_14610": "{{issue.duedate.jiraDateTime}}"
    }
}

The rule works, but it's always one day behind. Our jira timezone setting is set to system's default, which is CEST (GMT +2:00), and my user profile is using the same.

automation issue 2.png

The expected:
Target end (customfield_14610) is the same as Due Date
Target Start (customfield_14609) is the same as Start Date (customfield_10700)

Thanks,

Thales

Accepted answers

Thales Dos Santos

If someone comes across the same problem, we came to the conclusion that the problem is actually with the fields "Target Start" and "Target End". These fields are created by Portfolio for Jira (Advanced Roadmaps), and it's related with BUG JPOSERVER-2358

All comments

Marco Brundel

Hello,

Is it an option to use another variant instead of JiraDateTime?
See https://confluence.atlassian.com/automation/date-and-time-functions-993924864.html

regards, Marco

Thales Dos Santos

Hello @Marco Brundel thanks for the answer, appreciate you taking the time.

So I tried using .shortDate and even .withHour(20) to see if that could fix the timezone thing (my initial suspicion).

None changed the outcome, but if I do this:

{
"fields": {
"customfield_14609": "{{issue.customfield_10700.plusDays(1)}}",
"customfield_14610": "{{issue.duedate.plusDays(1)}}"
}
}

It works:

Due: 21/Dec/20
Start Date: 01/Oct/20
Target start: 01/Oct/20
Target end: 21/Dec/20

But deliberately adding +1 day in the code so the dates match look a bit weird, right?

Marco Brundel

Hi @Thales Dos Santos
This is indeed weird that this would be necessary.

For the sake of completeness:

When you look at General configuration what is the “default user time zone” in your Jira?

And if you create or change an issue by yourself, is the correct time shown in the history of the issue?

Thales Dos Santos

Yes, the system default timezone is

Default user time zone = System default: (GMT+01:00) Amsterdam

My user's profile is also set to use the Jira default.

And the time in the history is correct.

I have raised a ticket to Atlassian Support about this, hoping they will know something.

Let me know if you have any other insights.

Thales

Thales Dos Santos

Welcome!

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