nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Is it possible to allow clients to link issues in Customer portal?

Hi,

we have SD customer portal, and need a possibility for client to link new issue to another.

Is it possible to allow clients to link issues in Customer portal?

(using Jira or other software)

Accepted answers

Hi @Alexey Byzov ,

Sadly the ability to work with/view linked issues on the customer portal is not possible.

There is an open future request for that so perhaps best to vote/watch that one.

https://jira.atlassian.com/browse/JSDCLOUD-4636

it might be possible with an add-on and I notice that Extension for Jira ServiceDesk is mentioned a lot for this. (although this might only be viewing)

https://marketplace.atlassian.com/apps/1212161/extension-for-jira-service-desk?hosting=cloud&tab=overview

All comments

Hi @Alexey Byzov ,

Sadly the ability to work with/view linked issues on the customer portal is not possible.

There is an open future request for that so perhaps best to vote/watch that one.

https://jira.atlassian.com/browse/JSDCLOUD-4636

it might be possible with an add-on and I notice that Extension for Jira ServiceDesk is mentioned a lot for this. (although this might only be viewing)

https://marketplace.atlassian.com/apps/1212161/extension-for-jira-service-desk?hosting=cloud&tab=overview

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

cloud

jira-service-desk

jira-service-desk-cloud