I tried to do an import from Jira on-prem to Jira Cloud and while doing so (and testing things) i must've imported in such a way the following error occurred:
An error occured during the import process.
Import again with a different backup file or get in touch with our support team. Include the steps you followed, along with any unique characteristics of your Jira setup.
- Jira is locked for import but no import could be found. This is likely to be a temporary issue and should clear up within one minute. If you continue to see this error, please contact support.
Now i cannot do anything with my Jira cloud test instance. Can anyone in support reset it please ?
Thanks