Is there a way to BULK change the Resolution?

Marni Rader

I do not see an option to change Resolution from Unresolved to DONE.

 

We have 166 jobs in our queue that admins did not change from Unresolved to Done, and this is making them STAY IN THE QUEUE of our Requestors, which is annoying to them.

 

Is there a way to BULK CHANGE the Unresolved status to Done?

 

Thank you!

Najjar _Innovura_

Hi @Marni Rader 

Welcome to Atlassian Community and I hope you have a wonderful Jira journey.

It is frustrating that Jira doesn't allow to bulk edit the resolution of issues. So the below workaround would be easy for this number of issues. 

To resolve all these issues build a self transition from the current status of the issues let's say from Done to Done

In this transition add a post function that updates issue field value (Resolution to Done)

Choose all the issues that are unresolved and in the Done status, go for bulk issue transition and the transition will apply the resolution to all of them