Is there a way to update the fields for the new ticket view?

Kelly McNamara

We've noticed with the new ticket view, not all our custom fields are present. Is there a way to edit what we can see in the new view?

Liam Green

Hi @Kelly McNamara 

If you go into a ticket using the new view there is a 'configure' button on the bottom right (you may need to scroll down) - you can edit from her.

You can also go to Project settings > Request types > Edit fields.

Hope this helps

Regards, Liam