I need to set up an automation for a service desk (JIRA 7.13.5 and JSD 3.16.5) where the same condition/action chain has multiple triggers.
At this time, my understanding is that I need to set up a separate Project Automation for each of these triggers and manually duplicate Action X (in this case, a customized notification) for each automation. This is suboptimal.
Current config:
- Automation 1: If Issue is Created and issue matches JQL then perform action X.
- Automation 2: If Issue is Updated and issue matches JQL then perform action X.
Ideal future config:
- Automation: If Issue is Created OR Updated and issue matches JQL then perform action X.
Is this possible with Automation for JIRA or is there another solution.
