Hello,
Im creating a automation rule within the Jira project to transition an issue to 'Work in Progress' but I can't see my transition despite it existing on my next-gen project?
I didn't have this issue in the past? Any ideas? Thank you!
@Hoc
please check the below link may be this will help to fix your issue.
https://support.atlassian.com/jira-service-desk-cloud/docs/when-if-and-then-statements/
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