I'm trying to add Request participants or something like to the portal as a required field at ticket creation. We want to make users enter their manager if it's a request that will request manager approval. But it wont let me add that field in the Request types editor.
@[deleted]can you try to add approvers filed through screens and then try.
I woke up and that was my first thought I had today. Going to try it later today.
Sure and let me know if anything else required...
I tried that and manager. Issues is it's not emailing the person tagged or letting them see the ticket in the portal. I think there some field configuration I'm missing to enable that.
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