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When will the Service Desk tickets disappear when the status changed to 'Closed'?

Jason Liu_ioa2o4

Hi Guys,

When will the Service Desk tickets disappear when the status changed to 'Closed'?

Thanks!

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Trudy P Claspill

Please provide more information on what you mean by "disappear". What screen or report are you viewing where you think the tickets should disappear?

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