I am setting up Service Desk, and really would like to tweak notification messages a bit (starting by the footer). Anyway to do this on a Cloud instance ?
Thx
I'm afraid not - the emails can only be changed by editing files in the installation, which you can't do on Cloud.
This is what I though, but wanted to check (optimist inside).
This is really unfortunate since the notifications used are really not great when used for ticketing.
Thanks for the answer.
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