I updated Jira and the Start Progress button is missing

Question

Hi guys, I recently upgraded the test version of our Jira instance, and I noticed that the Start progress button does not appear anymore for any ticket or workflow. The exact same ticket for example in the production environment shows it, but the test does not.

Any help is greatly appreciated. Thanks in advance.

Nora Chakalova · Answer

Already tried that, but it came back without any issues.

Nora Chakalova · Answer

It is working in production. The permissions are the same.

Reshma Begum {Appfire} · Answer

Hi @Nora Chakalova ,

Please check if there are conditions added to your workflow transition. It might be depending on a particular role/group in your permission scheme.

Thanks,

Reshma