We are interested to buy Jira Service Desk and have therefore set-up a small test system.
The system looks good so far, just the LDAP import seems to have some issues:
- Domain Users are not filled correctly: Means no user is part of this group and, if connected to multiple AD/LDAP environments, it's not fully clear which group belongs to which domain.
- It seems there is a group and/or user and/or memberOf limit. Don't know if this is true, maybe someone knows about this.
- Cause of many objects and groups withing AD/LDAP we thought about to have just one or two groups where alle the related user are memberOf. Currently I do not find any setting to set this up in Jira. So sync all users part of group xxx and assign them automatically this permission. This would mean service accounts and many other stuff would not be in the Jira system.
Does anyone know if this is possible?
- If possible, is it possible to also synchronize members of this single group across AD forests (so different LDAP, but same user and permissions)?
Many thanks!
