Registering failure for stream provider Bitbucket Connector due to cancellation

unknown

I have turned on the email notifications for the jira logs to keep me updated on what might be going wrong with our jira server.

This message has started popping up and I am unsure why or even how to resolve it.

Please see the image. Could someone point me in the right direction?

When I click the link it goes here

It says if we are still using it then to open a support ticket. So I have attempted to do so and it has taken me here so here we are.

Petter Gonçalves

Hello @[deleted]

Welcome to the Atlassian Community!

By your description, you're still using Bitbucket integrated with your Jira Server instance. Is that correct?

Also, can you confirm if you're still receiving this message or noticing any other performance issues or functional problems?

The error message returned to you is usually caused by a timeout in the communication with Bitbucket. This might be caused by several reasons, as a reindex that overload the instance or a temporary glitch in the connection.

If you still receiving the error message or noticing any functional problems, please let us know so we can create an internal ticket to further investigate the logs and identify the root cause of the problem.

Best Regards.