User is moving a story to this status called "Awaiting PRD Elevation" which is a "Completed" category status. When a story goes into that status and puts the issue in a release then marking the release as released --the card automatically goes away from board as well.
We know that when a card gets into a done status and releases it wont show up in board, but on his board configuration he is using this "Hide completed issues after 2 Weeks" feature then why isn't the feature working with this.
That particular story which was moved to "Awaiting PRD elevation" was not 2 weeks old then why does it disappear from board even if it is released. Is there a a way to stop that from happening?