nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Assignee faded/opaque for some requests

Rune Rasmussen _Admin_

Some requests in our Jira Service Desk Cloud have the assignee faded/opaque.

It seems to only happen for requests created by e-mail handlers.

i can find nothing on why this is.

Any ideas?

Accepted answers

All comments

Jeni Walters

Yes, we have this question too!

Wondered if it was from closing and re-opening a job but it doesn't seem to be this.

Any other ideas welcome...

Jack Brickey

Hi @Jeni Walters , could you try a test for me? Can you do the following:

reassign one of the issues with opaque avatar to someone else
observe the list again. Is it opaque?
reassign back yo the original assignee
observe results

Jeni Walters

@Jack Brickey Thank you for following up and apologies that I've just seen this now.

I had a go of your test and it's still opaque.
In fact, now all of our icons are faded/opaque.

Very interesting! I wonder if something has changed.

Jack Brickey

I suggest reaching out to Atlassian support.

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